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How to file a claimant Appeal | NC Unemployment

Filing a claimant appeal for unemployment benefits in North Carolina can be a complex process, but it is an essential step if you believe your initial claim has been wrongly denied or if you disagree with certain determinations made by the unemployment agency.

By understanding the necessary steps and following the correct procedures, you can navigate the appeals process effectively and increase your chances of obtaining the benefits you deserve. In this guide, we will provide a step-by-step explanation of how to file a claimant appeal in North Carolina for unemployment, ensuring that you have the necessary information and resources to present your case confidently.

To file a claimant appeal in North Carolina for unemployment, follow the steps below:

The following steps will show a claimant how to file an appeal using the Division of Employment Securities’ new unemployment insurance benefits computer system.

Once the claimant has signed on to the DES website at des.nc.gov, they should go to the customer menu and select the determination history tab. They can then scroll to the bottom of the screen to view eligibility determinations.

To appeal a determination, the claimant should select the radio button for the issue they wish to appeal. After selecting the issue, they should click the request appeal button.

The claimant will need to fill out the required information for the appeal and provide a reason for wanting an appeal. If they have any documents to support their appeal, they can click the upload button to add those documents.

Before submitting the appeal, the claimant should check the verification box. They will then receive a statement stating that the appeal request has been generated successfully.

The claimant can also scroll down to the bottom of the determination history tab to see a “Y” under appeal.

For more instructional videos on how to navigate the new unemployment insurance benefits computer system, please visit the DES Website.

Filing a claimant appeal for unemployment benefits in North Carolina is an important process for individuals who believe they have been wrongly denied or have disagreements with determinations made by the unemployment agency. By following the steps outlined in this guide, you can file your appeal effectively and present your case with confidence.

Remember to review the determination letter, determine the basis for your appeal, submit your appeal request within the specified timeframe, gather evidence, and attend the hearing. Seeking assistance from legal professionals or a legal aid organization might also be beneficial. By understanding and following the necessary procedures, you increase your chances of obtaining the benefits you deserve.

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