In this demonstration, we will showcase some of the fundamental processes available to users within the Claimant Center of Montana Unemployment Services, also known as Muse. Please note that all claimant data used in this demonstration is fictitious.
Okta Sign In Claimant Center: Step-by-Step Guide for Account Setup and Registration
To log in to the Claimant Center with your OKTA account you must follow the steps below:
1. Click the button “Sign in with Okta”
First, let’s take a look at the homepage of the Claimant Center. You will notice several links on the homepage that can be accessed by claimants before signing in. When you’re ready, click the “Sign in with OKTA” button on the “Welcome to the Claimant Center” panel.
2. Login with your OKTA account
You will be prompted to sign in to OKTA, a single sign-on manager that provides users with increased protection for their unemployment insurance account. If you already have an OKTA profile, enter your username and password in the provided fields. Otherwise, scroll down and click the “Sign up” button.
3. If you do not have an OKTA account, create one
OKTA requires a few pieces of information to create an account, including your email, full name, and a password of your choice. Once you have completed these fields with the appropriate information, click “Sign up”.
4. Set up the Security Methods
The security method signup screen will appear, requiring you to verify your email and choose a security question for account recovery. Click the “Setup” button below each security method to proceed to the next screen and complete these procedures.
Now that we have verified our email and chosen our security question, we are presented with additional options for increased security. For this demonstration, we will not set up these features and will click the “Set up later” button.
5. Select the option in the Get Started Panel
In the “Get Started” panel, a claimant has two options depending on whether they have filed for unemployment insurance with Montana in the last four years. Let’s start by selecting the top option, which states “I have filed a claim for unemployment insurance within the last four years”.
From here, claimants can link to an existing claim account by entering their social security number, date of birth, and either a letter ID from a letter issued by UID or a Montana Works pin.
For the purpose of this registration process demonstration, we will choose the option “I have not filed for unemployment insurance with Montana within the last four years”.
6. If you selected the second option in the Get Started Panel
The Claimant Center profile registration screen will appear for the claimant to enter their preferred name, email, and create a Claimant Center username. Next, a valid phone number will need to be added. Once complete, click “Next”.
The Claimant Center confirmation screen will be displayed for you to review the entered information. If the information displayed is accurate, click “Submit” to proceed.
The Okta Sign In Claimant Center offers a seamless and user-friendly experience for individuals looking to set up and register their accounts. The step-by-step guide ensures a smooth onboarding process, providing clear instructions and eliminating any potential confusion. With Okta’s emphasis on security and accessibility, users can trust the platform to safeguard their information while enjoying a straightforward account setup journey.