Understanding your options when regular unemployment benefits run out in Massachusetts — Extended Benefits (EB), training extensions, and filing a new claim after your benefit year ends.
✓ Current Status (2026 Snapshot)
- Regular UI in Massachusetts: Up to 30 weeks of regular benefits — Massachusetts is currently the only state in the U.S. providing more than 26 weeks (CBPP, May 2026).
- Maximum Weekly Benefit Amount: $1,105/week (effective October 5, 2025) — the highest in the country. Minimum WBA is $98.
- EB Status: Extended Benefits are NOT currently triggered “on” in Massachusetts (per CBPP, May 4, 2026 update).
- Pandemic programs: PUA, PEUC, and FPUC ended September 6, 2021. No new federal extensions active in 2026.
- Verify status: Mass.gov DUA · U.S. DOL EB Trigger Notice
If you’re receiving unemployment benefits in Massachusetts and approaching the end of your regular benefits, you may be wondering: Can I extend my unemployment benefits in Massachusetts? The answer depends on several factors, including whether federal Extended Benefits (EB) are active, whether you’re enrolled in approved training, and whether your benefit year has ended.
Massachusetts provides up to 30 weeks of regular unemployment insurance (UI) — the longest standard duration in the United States. This is not an “extension”; it’s the standard maximum under current state law. However, additional weeks beyond this limit may become available under specific circumstances, such as when the state triggers “on” for federal Extended Benefits during periods of very high unemployment, or when you’re approved for a training extension.
This comprehensive guide walks you through every option available in 2026, how the benefits system works, what to do when your benefits run out, and how to check your claim status. For a complete overview of Massachusetts unemployment, visit our full Massachusetts unemployment guide.
⚡ Quick Answer (2026)
Usually, you cannot “extend” regular UI just by asking. Extra weeks beyond Massachusetts’ 30-week maximum depend on:
- Extended Benefits (EB) triggering on (currently OFF in MA)
- Training extension if enrolled in DUA-approved training (up to 26 additional weeks)
- New claim after your Benefit Year End (BYE) if you’ve earned sufficient wages
Check your remaining balance and BYE date in your UI Online account. Learn more about unemployment extension benefits in 2026.
🔑 Key Takeaways
- Regular UI = up to 30 weeks: Massachusetts is the only state providing more than 26 weeks of regular UI.
- Max WBA = $1,105/week: Plus a dependent allowance ($25/dependent, up to 50% of WBA).
- EB can add up to 13 or 20 weeks: Activates automatically when MA meets federal thresholds. Not currently active.
- Training extension available: If approved, up to 26 additional weeks while in DUA-approved training.
- New claim after BYE: If your benefit year ends and you earned sufficient wages since your original claim, you may qualify for a new claim.
1. Quick Answer (2026)
In most situations, you cannot extend your Massachusetts unemployment benefits just by requesting an extension. The availability of additional weeks depends on specific programs and circumstances:
- Regular UI provides up to 30 weeks in Massachusetts — the highest standard duration in the United States. This is the baseline under current state law and is not considered an “extension.”
- Extended Benefits (EB) can provide up to 13 or 20 additional weeks if Massachusetts triggers “on” due to very high unemployment. As of May 2026, EB is not active in Massachusetts. For more details, see our guide on unemployment extension benefits in 2026.
- Training extension may be available if you’re enrolled in DUA-approved training. You may receive extended benefits while in training (up to 26 additional weeks in some cases), even after exhausting your regular UI benefits.
- New claim after benefit year ends: If your benefit year (52-week period from when you first filed) has ended and you’ve earned sufficient wages since filing, you may qualify to file a new claim. This is not technically an “extension,” but a new benefit year with a new weeks maximum.
If none of these scenarios apply, you will not be able to receive more weeks beyond your regular benefit maximum. Once your benefits are exhausted (or your benefit year ends), you’ll need to explore other options such as job search assistance, retraining programs, or other state and federal assistance programs.
2. How Unemployment Weeks Work in Massachusetts
Before exploring whether you can extend your unemployment benefits, it’s important to understand how Massachusetts’ unemployment system calculates and limits benefits.
Benefit Year vs Benefit Weeks (BYE Explained)
When you file an unemployment claim in Massachusetts, the Department of Unemployment Assistance (DUA) establishes a benefit year — a 52-week period during which you can receive unemployment benefits if you remain eligible. Your Benefit Year End (BYE) date is exactly one year (52 weeks) from the Sunday of the week you filed your claim.
For example:
- If you file your initial claim on Monday, March 10, 2025, your benefit year begins the Sunday before (March 9, 2025), and your BYE date is March 8, 2026.
- You have 52 weeks (one year) from your claim start date to receive up to 30 weeks of unemployment benefits.
Your benefit year does not reset automatically. Once your benefit year ends, you cannot continue to collect benefits on that claim — even if you still have a remaining balance. If you’re still unemployed after your BYE date, you must file a new claim (if you qualify).
Claim Balance vs Weeks Paid (Why People “Run Out”)
Your maximum benefit amount (also called your “claim balance”) is the total dollar amount you’re eligible to receive during your benefit year. This is calculated based on your earnings during your base period (typically the first four of the last five completed calendar quarters before you filed your claim).
Your Weekly Benefit Amount (WBA) is about 50% of your average weekly wage during the two highest-earning quarters of your base period, up to the state maximum of $1,105 per week (effective October 5, 2025). If you have dependents, you may receive an additional $25 per dependent, up to 50% of your WBA.
Important points to understand:
- Weeks available ≠ weeks you’ll receive: Just because Massachusetts allows up to 30 weeks doesn’t mean you’ll automatically receive 30 full weeks of payments. If you work part-time, your weekly benefit may be reduced, and you may exhaust your dollar balance before reaching the maximum weeks.
- Partial weeks count: A partial payment still counts toward benefit usage and reduces your remaining balance and weeks.
- Dollar balance can run out first: If your maximum benefit amount is exhausted before you’ve collected your full weeks, your benefits end — even if you haven’t reached the 30-week mark.
Why Benefits Can Stop Early (Holds / Issues)
You may receive fewer than your maximum weeks of benefits if:
- You earned low wages during your base period: Your maximum benefit amount is based on your base period wages. Lower earnings mean a smaller total benefit amount.
- You work part-time while claiming: Earnings from part-time work reduce your weekly benefit amount and may cause you to exhaust your dollar balance faster.
- You have deductions: Child support garnishment, tax withholdings, or repayment of prior overpayments reduce your weekly payment.
- Your benefit year ends: Even if you have a remaining balance, you cannot collect benefits after your BYE date unless you file and qualify for a new claim.
- You become disqualified: If you refuse suitable work, fail to meet work search requirements, or are found ineligible for any reason, your benefits can be stopped or suspended.
- Unresolved issues: Identity verification holds, pending adjudication, or overpayment investigations can stop your payments until resolved.
For complete details on eligibility, weekly certification, and payment rules in Massachusetts, visit our full Massachusetts unemployment guide.
3. What “Extension” Can Mean (Most Common Confusion)
The word “extension” causes significant confusion for unemployment claimants. When people search for “Can I extend my unemployment?” they’re often actually asking about three different situations:
Extension vs Continued Eligibility
What you might mean: “I’ve been receiving benefits, but my payments stopped. Can I get them to continue?”
Reality: This is not an extension — it’s a matter of continued eligibility. If your payments stopped, it’s usually because of an unresolved issue (identity verification, pending adjudication, missed certifications, etc.), not because you’ve exhausted your benefits. You don’t need an “extension” — you need to resolve the issue stopping your payments.
Extension vs Filing a New Claim
What you might mean: “My benefit year ended (BYE date passed). Can I extend my claim?”
Reality: When your benefit year ends, you cannot “extend” your old claim. If you’re still unemployed, you must file a new claim if you qualify (meaning you earned sufficient wages since your original claim). A new claim is not an extension — it’s a completely new benefit year with a new 52-week period and a new weeks maximum.
Extension vs Fixing a Stoppage / Denial
What you might mean: “My claim was denied or disqualified. Can I extend or appeal?”
Reality: If your claim was denied or you were disqualified, you don’t need an “extension” — you need to appeal the decision within 10 days if you believe it’s wrong, or correct the issue that caused the disqualification. An extension refers to additional weeks beyond your regular benefit maximum, not to fixing a denied or stopped claim.
True extensions (like Extended Benefits or training extensions) add weeks beyond your regular maximum when you’ve already received all your regular weeks and are still eligible. These are rare and depend on specific programs being activated by the state or federal government.
4. Can I Extend My Unemployment in Massachusetts in 2026?
There are only a few specific situations in which you can receive additional weeks of unemployment benefits beyond Massachusetts’ 30-week regular maximum. Let’s explore each scenario in detail.
Extended Benefits (EB) — The Main “Extra Weeks” Scenario
Extended Benefits (EB) is a federal-state program that automatically provides additional weeks of unemployment compensation when a state’s unemployment rate exceeds certain federal thresholds. EB is not a program you apply for — it triggers “on” automatically based on state unemployment data, and eligible claimants are enrolled automatically when they exhaust their regular UI benefits. For a comprehensive overview of EB nationwide, see our full guide: Unemployment Extension Benefits 2026.
How EB works in Massachusetts:
- Duration: EB can provide up to 13 additional weeks of benefits (or up to 20 weeks if the state adopts the optional “High Unemployment Period” provision when the unemployment rate exceeds 8%).
- Eligibility: You must have exhausted all regular UI benefits, have no other benefits available, and meet the state’s monetary and non-monetary eligibility requirements. EB also has stricter work search and suitable work requirements than regular UI.
- Trigger criteria: EB is triggered “on” when Massachusetts’ Insured Unemployment Rate (IUR) is at least 5% and at least 120% of the average IUR during the same 13-week period in the prior two years. Massachusetts may also use optional Total Unemployment Rate (TUR) triggers.
- Current status: As of May 2026, Extended Benefits are not active in Massachusetts (per CBPP, updated May 4, 2026, and U.S. DOL EB Trigger Notice).
How EB appears in your claim: If EB is triggered on while you’re receiving benefits or after you’ve exhausted your regular benefits, DUA will automatically enroll you. You’ll see a notification in your UI Online account, and your claim balance will be updated to reflect the additional weeks. You do not need to file a new application — continue certifying if your UI Online account allows it or if DUA instructs you to do so.
Federal Emergency Programs (Reality Check)
During the COVID-19 pandemic, Congress enacted several temporary federal unemployment programs (PEUC, PUA, FPUC) that provided additional weeks of benefits beyond regular state UI.
Important: All pandemic-era federal unemployment programs ended nationwide on September 6, 2021, and have not been renewed. As of May 2026, there are no active federal emergency extension programs. Any future federal extensions would require new legislation from Congress. Be cautious of scams claiming pandemic extensions are still available — they are not.
Training Extension & Special Programs
In addition to EB, Massachusetts offers programs that may provide additional weeks:
- Training Extension: If you’re enrolled in DUA-approved training (such as Section 30 training), you may receive extended unemployment benefits while attending the program — up to 26 additional weeks in some cases. You must apply for and receive approval from DUA before your regular benefits are exhausted. For details, visit Massachusetts training programs.
- Disaster Unemployment Assistance (DUA): Provides temporary benefits to individuals who lose work as a direct result of a federally declared disaster and who are not eligible for regular UI.
- Trade Adjustment Assistance (TAA): Provides extended benefits, training, and other support to workers who lose their jobs due to foreign trade. TAA requires your employer/industry to be certified by the U.S. Department of Labor.
Bottom line: Unless Extended Benefits are triggered on, you’re approved for a training extension, or a new federal or state program is officially activated, you will not be able to receive more weeks beyond Massachusetts’ 30-week maximum.
5. How to Check If You Qualify (Step-by-Step)
If you’re approaching the end of your regular benefits or have already exhausted them, here’s how to determine whether you might qualify for additional weeks.
Step 1 — Check Your Remaining Balance and Payment History
Log in to your UI Online account at ui-cares-secure.mass.gov. On your dashboard, you should see:
- Your remaining claim balance (the dollar amount left in your claim).
- Weeks remaining (how many weeks you have left out of your maximum 30).
- Your payment history (a list of all weeks you’ve been paid, including any partial weeks or deductions).
If your balance shows $0 or your weeks remaining show 0, your regular benefits are exhausted.
Step 2 — Check Your Benefit Year End (BYE)
Your BYE date is also displayed in your UI Online account. This is the date your claim expires — typically 52 weeks from the Sunday of the week you filed your original claim.
Important rules about BYE:
- Your claim ends on your BYE date — even if you have a remaining balance. You cannot continue to receive benefits on your old claim after your BYE date.
- If you’re still unemployed after your BYE, you must file a new unemployment claim (if you qualify) to continue receiving benefits.
Step 3 — Look for Extension / EB Notices or Determinations
If Extended Benefits (EB) are triggered “on” in Massachusetts, DUA will notify eligible claimants automatically. Check for notices in:
- Your UI Online account (inbox and notifications).
- Email (if you’ve opted in to email notifications).
- U.S. mail (DUA will send a determination letter if EB is activated and you’re eligible).
You can also check the current EB trigger status at the U.S. DOL EB Trigger Notice page, updated weekly.
If you’ve been approved for a training extension, you should have received a determination letter from DUA confirming your approval.
Step 4 — If BYE Ended: See If You Can File a New Claim
If your benefit year has ended and you’re still unemployed, you may be able to file a new unemployment claim. To qualify in Massachusetts, you must:
- Have worked and earned sufficient wages since you filed your original claim. Massachusetts requires you to have earned at least 8 times your weekly benefit rate in covered employment during your benefit year, or to have sufficient wages in a new base period.
- Have a qualifying job separation. If you voluntarily quit without good cause or were fired for misconduct in your most recent job, you may be disqualified.
- File your new claim immediately. File the week after your BYE date.
To file a new claim, visit UI Online or call the TeleClaim Center at (877) 626-6800 (Monday–Thursday, 8:30 a.m.–4:30 p.m.).
6. What to Do When Your Benefits Run Out
If you’ve exhausted your regular unemployment benefits in Massachusetts and no extension is available, here’s a step-by-step checklist:
✅ Massachusetts Unemployment Exhaustion Checklist
- Review notices/determinations: Log in to UI Online and look for any messages about Extended Benefits, training approval, or other extensions.
- Confirm your BYE date: If your benefit year has ended, file a new claim immediately the week after your BYE date.
- Fix common holds: Resolve identity verification, pending adjudication, or overpayment issues as soon as possible.
- Meet job search requirements: Massachusetts requires at least 3 work search contacts per week. Keep detailed records.
- Contact DUA: Call the TeleClaim Center at (877) 626-6800 (Mon–Thu, 8:30 a.m.–4:30 p.m.).
- Apply for other assistance programs: SNAP, TANF, LIHEAP, MassHealth, emergency rental assistance. Visit Mass.gov Human Services Guide.
- Stay informed: Bookmark this page and check the DOL EB Trigger Notice weekly.
For comprehensive information on how to contact DUA, troubleshoot claim issues, and access reemployment services, visit our full guide: All about Massachusetts unemployment.
7. New Claim vs Extension
One of the most common sources of confusion is the difference between filing a new claim and receiving an extension of benefits.
When You May Need a New Claim
You need to file a new unemployment claim if your benefit year has ended and you’re still unemployed. A new claim is not an extension — it’s a completely new benefit year with a new 52-week period, a new maximum benefit amount, and a new weeks maximum.
Key points about new claims:
- You cannot continue on your old claim after your BYE date, even if you still have a remaining balance.
- You must have earned sufficient wages since your original claim — at least 8 times your weekly benefit rate in covered employment.
- Your new WBA and maximum benefit amount will be calculated based on your earnings during the new base period.
An extension, by contrast, adds additional weeks to your existing claim without requiring you to file a new application. Extended Benefits (EB) and training extensions are extensions — they provide extra weeks beyond your original maximum, using the same weekly benefit rate.
If You Worked While on UI, It May Affect Re-Eligibility
If you worked part-time or temporarily while receiving benefits, those earnings may help you qualify for a new claim after your BYE date. However:
- Massachusetts requires at least 8× your WBR in covered employment during your benefit year. Example: if your WBA was $500, you need at least $4,000 in covered wages.
- Part-time work counts, but only if it’s in covered employment (most W-2 jobs). Self-employment, independent contractor work, and under-the-table work typically do not count.
- If you quit your part-time job or were fired for misconduct, you may be disqualified.
Can You Reapply Immediately?
You should file a new claim the week after your BYE date if you’re still unemployed. DUA will determine whether you have sufficient wages. If you do not qualify and no extension is available, your unemployment benefits will end. You will not be able to reapply until you earn sufficient wages in covered employment.
8. Common Reasons You Might Not Get Paid
Many claimants experience payment delays or stoppages — often mistaking these issues for needing an “extension.” Here are the most common reasons and fixes.
Missed Certifications
Issue: You must certify for benefits every week. If you miss your certification, you will not receive payment for that week.
Fix: Set a recurring reminder (many claimants certify on Sundays). If you miss a week, certify ASAP. Enroll in text/email notifications through UI Online.
Not Able / Available
Issue: You must be able and available to work. Reporting unavailability (vacation, illness without medical documentation) may deny benefits for those weeks.
Fix: Only report unavailability if you truly cannot work. If denied and you believe the decision is wrong, you can appeal within 10 days.
Reporting Errors
Issue: Incorrectly reporting earnings, work hours, or job search activities can delay payments or result in overpayments.
Fix: Report all gross earnings (before taxes) accurately, even small amounts. Keep records of all work search activities. Contact DUA immediately to correct any mistakes.
Identity Verification
Issue: Massachusetts requires identity verification to prevent fraud. Flagged claims have payments held until verification is complete.
Fix: Check UI Online, email, and mail for instructions. Complete verification ASAP with photo ID, SSN, and requested documents. If still on hold, call (877) 626-6800.
Overpayment Offsets
Issue: If DUA determines you were overpaid, future benefits may be withheld to recover the overpayment.
Fix: Review the overpayment notice. You have 10 calendar days to appeal. If correct, request a payment plan or waiver if repayment would cause financial hardship.
Employer Disputes / Adjudication
Issue: If your employer contests your claim, your claim may be placed in “pending” or “under adjudication” status.
Fix: Check UI Online for information requests and respond promptly. Attend any phone interviews/hearings on time. If pending more than 3–4 weeks with no update, contact DUA.
9. Examples (Simple Scenarios)
Scenario 1: Exhausted Benefits, BYE Not Reached, EB OFF
Situation: Sarah filed for unemployment on June 1, 2025. Her BYE date is May 30, 2026. By February 1, 2026, she has received 30 weeks of benefits and her claim balance is $0. She is still unemployed. EB is not active, and she is not enrolled in approved training.
Outcome: Sarah’s regular benefits are exhausted. She cannot receive any more unemployment payments unless EB is triggered on or she qualifies for a training extension. She should continue certifying if her UI Online account allows it (in case EB activates), and explore other assistance programs. When her BYE date arrives (May 30, 2026), she can file a new claim if she earned sufficient wages.
Scenario 2: Exhausted Benefits, EB Triggers ON
Situation: Michael filed for unemployment on August 1, 2025. By February 1, 2026, he has exhausted his 30 weeks. On February 15, 2026, Massachusetts’ unemployment rate rises high enough that EB triggers on.
Outcome: DUA automatically enrolls Michael in EB. He receives a notice in UI Online that he’s eligible for up to 13 additional weeks (or up to 20 if the High Unemployment Period provision applies). He continues to certify weekly, and his weekly benefit amount remains the same. He does not need to file a new application.
Scenario 3: Benefit Year Ended (BYE) but Balance Remains
Situation: Jennifer filed for unemployment on March 1, 2025. Her BYE date is February 28, 2026. She has received 24 weeks of benefits and still sees a balance of $3,000. On February 28, 2026, her benefit year ends. She is still unemployed. During her benefit year, she worked part-time for 4 months and earned $6,000 in covered wages.
Outcome: Once the BYE passes, Jennifer generally cannot continue collecting on the old claim, even with a balance remaining. She should follow UI Online prompts and file a new unemployment claim after February 28, 2026. DUA will review her new base period wages. If she qualifies (her $6,000 in covered wages may meet the 8× WBR threshold), she’ll start a new benefit year. If she doesn’t qualify and no extension applies, her benefits end.
10. Frequently Asked Questions
Can I extend unemployment in Massachusetts right now?
In most cases, no. As of May 2026, Extended Benefits (EB) are not active in Massachusetts, and no federal emergency extension programs are in effect. You can only receive additional weeks if EB is triggered on, if you’re approved for a training extension, or if you qualify to file a new claim after your benefit year ends.
How many weeks of unemployment can I get in Massachusetts in 2026?
Massachusetts provides up to 30 weeks of regular unemployment insurance — the longest standard duration in the United States. Massachusetts is currently the only state providing more than 26 weeks of regular UI (per CBPP, May 2026).
What is the maximum weekly unemployment benefit in Massachusetts for 2026?
The maximum Weekly Benefit Amount in Massachusetts is $1,105/week (effective October 5, 2025) — the highest in the country. The minimum WBA is $98. You may also receive a dependent allowance of $25 per dependent, up to 50% of your WBA.
What are Extended Benefits (EB)?
Extended Benefits (EB) is a federal-state program that provides up to 13 or 20 additional weeks of unemployment benefits when a state’s unemployment rate exceeds federal thresholds. EB triggers on automatically — you don’t need to apply separately. As of May 2026, EB is not active in Massachusetts. Learn more in our Unemployment Extension Benefits 2026 guide.
How do I know if EB is active in Massachusetts?
Check the U.S. Department of Labor weekly EB Trigger Notice at oui.doleta.gov/unemploy/claims.asp and your UI Online account. If EB is triggered on and you’re eligible, DUA will notify you automatically and enroll you in the program.
Do I keep certifying after my balance is $0?
Continue certifying if your UI Online account allows it or if you receive a notice instructing you to do so. If Extended Benefits (EB) are triggered on or if your claim is adjusted, you may receive retroactive payments. DUA will notify you if you’re no longer required to certify.
What happens when my benefit year ends?
When your benefit year ends (your BYE date), your unemployment claim expires — even if you still have a remaining balance. If you’re still unemployed, file a new claim the week after your BYE date. DUA will determine whether you earned sufficient wages since your original claim to qualify for a new claim.
Can I reapply if I worked part-time during my benefit year?
Possibly. Massachusetts requires you to have earned at least 8 times your weekly benefit rate in covered employment during your benefit year to qualify for a new claim. If you quit your part-time job or were fired for misconduct, you may be disqualified.
Why did my benefits stop early?
Common reasons include: missed weekly certifications, unresolved eligibility issues (pending adjudication), identity verification holds, overpayment or fraud investigations, failure to meet work search requirements, or reaching your maximum benefit amount before 30 weeks. Check UI Online for notices and contact DUA at (877) 626-6800 if unsure.
How long do I have to appeal a Massachusetts unemployment denial?
You have 10 calendar days from the date on the determination notice to file an appeal. Appeals are heard by the DUA Division of Hearings. If you miss the 10-day deadline, you may still file within 30 days if you can show good cause for the late filing. Gather documentation (pay stubs, emails, witness statements) and prepare a written statement.
How long does it take for Extended Benefits to appear (if active)?
If EB is triggered on in Massachusetts, DUA automatically enrolls eligible claimants who have exhausted their regular benefits. You should see a notification and updated balance in your UI Online account within 1–2 weeks of EB being activated. You do not need to file a new application — just continue certifying weekly as usual.
What is the training extension in Massachusetts?
If you’re enrolled in DUA-approved training (such as Section 30 training), you may receive extended benefits while attending — up to 26 additional weeks in some cases. You must apply for and receive approval from DUA before your regular benefits are exhausted. For details, visit Massachusetts training programs.
Where can I get help if my benefits run out?
Visit your local MassHire Career Center for free job search assistance, resume help, and training programs (MassHire Career Centers). You can also apply for SNAP, TANF, MassHealth, and emergency rental assistance at Mass.gov.
11. Sources / Official References
- Massachusetts Department of Unemployment Assistance — Unemployment Insurance Homepage
- Mass.gov — FAQs about Unemployment Insurance for Workers (30 weeks / $1,105 max)
- Mass.gov — How Unemployment Insurance Benefits Are Determined
- Mass.gov — Getting Job Training While Unemployed (Section 30)
- MassLegalHelp — Appealing a UI Denial (10-Day Rule)
- U.S. DOL — Extended Benefits Trigger Notice (weekly)
- U.S. DOL — Unemployment Insurance Extended Benefits Program
- CBPP — How Many Weeks of UC Are Available? (May 4, 2026 update)
Need Help with Unemployment in Massachusetts?
Get step-by-step guidance on eligibility, how to apply, payment schedules, appeals, and more in our complete Massachusetts unemployment guide.
Disclaimer: This guide is for informational purposes only and does not constitute legal, financial, or professional advice. Unemployment insurance rules vary by state and can change frequently. Always verify information with the Massachusetts Department of Unemployment Assistance or consult a qualified professional.