When you log on to your account the Claimant Homepage will appear. Here you will see the confirmation history and correspondence history buttons alogn with various aspects of your claim.
For example, the “TO DO” section required actions necessary by the claimant. If you have an overpayment on your account and overpayment balance will appear under the “TO DO” section.
Below that will be the payment section with indicators for vaucher issues and the claims section.
If you select the confirmation history button on the claimant hompage, the claim and confirmation history screen will appear. This screen gives you a review of each action you have taken on your claim by the event type, date & time and confirmation number. To return to the hompage, click the blue home button at the top left-hand corner of the page.
From the Claimant Homepage select “Correspondence History”:
The claim and correspondence history will show any correspondence made by the claimant or by the agency. You can filter the correspondence in the icon next to filter results or by clicking the down arrow to the right of this section.
The filter results section will appear. Here you can filter the correspondence by using the drop down arrow next to the sent by end date range by document type or department.
You can also click the blue headers of each category and this will sort the information in numeric or alphabetical order.
Select the claim week:
A decision box will generate. There is here a determination notice link. Clicking the link will bring up a new window showing the determination noticed the agency issued. You can scroll through this to view more details.
To return to the previous screen, close this window by selecting the red X in the top right hand corner:
The Weekly Claim Detail screen will pick up from where you left off.
You can also view the weekly payments detail for that week by clicking on the arrow to the right of this section.
This section provides the entitlement and payment calculation details for the weekly payment paid to your debit card.
Return to the Claimant Homepage. If you need change a personal information, contact information, demographic information, security settings and work one locations click on your name at the top of the left-hand corner of the page.
You will see a drop down meny with these titles. Choose the appropiate title.
If you need aditional help, click on “The Unemployment Information Homepage”:
This concludes the tutorial. If you have any questions, please feel free to contact us in the section comment.