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The Unemployment
How to Verify your Identity with UI Online in California Unemployment

How to Verify your Identity with UI Online

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If you were notified by the EDD that you need to verify your identity on your Unemployment Insurance Claim, you can upload your documents using UI Online.

request for identity verification in california edd unemployment

In order to verify your identity and upload documents online, you first need to register in Benefit Programs Online and create a UI Online account.

If you haven’t created an account yet, please view our other instructional Programs tutorial, “UI Online: Overview and Registration”, which will assist you creating your Benefit Programs Online and UI Online accounts. Once you have logged into your UI Online account, select “Upload Documents” from the UI Online Home page.

upload documents from ui online page in california edd unemployment

It is important to read this information. You will be directed to a page that provides instructions on how to complete the Upload Document process.

instructions to the online identity verification in california edd unemployment

Review the “Gather Your Documents” section and be sure to be ready to upload one photo identification and one other identity document. A copy of a social security card is not an acceptable “other” identity document. Now would be a good time to gather the documents you want to upload.

gather your documents in instructions to the online identity verification in california edd unemployment

Please note the maximum file size and the acceptable file formats.

formats documents to upload in identity verification online in california edd unemployment

Once you have your documents ready, and are sure the files are in the correct format, select “Next” at the bottom of the page.

Request for Identity Verification Documents

You will be presented with an electronic Request for Identity Document form. You will need to agree to the terms and conditions to continue. You will now have a DocuSign session available by selecting “Continue.”

agree to the terms and conditions to request for identity form in california edd unemployment

Review the information carefully, if you filed an Unemployment Insurance claim, select “Yes, I did apply for unemployment with the EDD.” and begin to move on to the Document Upload section. You’ll be expected to upload one photo identification document, such as a driver’s license or passport, and at least one other identity document, such as a W-2 or utility bill. For a full listing of acceptable documents you can select the Acceptable Documents hyperlink.

request for identity verification documents in california edd unemployment

When you’re ready to begin uploading your documents select the paper clip icon near the photo identification section. Select “Upload a File.” Choose the file and select “Open.”

Remember to select files that are in the acceptable format. Once the file has been uploaded you can select “Done” or upload a file if you have another file to upload.

upload the documents in request for identity verification documents in california edd unemployment

Select the paper clip icon near the other identification document section to begin uploading your next document.

upload other identity document to request the verification in california edd unemployment

Repeat the steps from uploading your photo identification and select “Done” when your files have been uploaded. When you are ready to provide your electronic signature check the check box, then select “Sign.”

ready to provide the electronic signature to request your identity verification in california edd unemployment

Provide your Full Name and Initials, then select “Adopt and Sign.”

adopt your signature to request identity verification in california edd unemployment

Next, you will need to provide your phone number. You are now ready to finish the form. Select “Finish” and the form will be submitted.

finish the request identity verification in california edd unemployment

You may keep the receipt number for your records.

receipt number and form submitted to verify identity in california edd unemployment

Please allow time for the EDD to verify your identity. We hope you have found this video helpful.

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WELCOME!

Welcome to The Unemployment website. On this website you will find everything you need for people who are unemployed.

We are not an official source of unemployment, we only provide information and do tutorials for those who do not know how to do the following:

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